If you have searched for anything on Google recently, you have probably noticed the AI-generated summary that appears at the top of the results page. Google calls these AI Overviews. They pull information from across the web, synthesise it into a direct answer, and display it before any traditional search results.
This is not a small change. It is a fundamental shift in how people find and consume information online, and it has direct implications for every business with a website.
What Is Actually Happening
Google's AI Overviews are now appearing for a significant proportion of search queries in the UK. When someone searches for "best ecommerce platform for UK small business," instead of showing ten blue links, Google now often shows a paragraph-length AI-generated answer that synthesises information from multiple sources. The traditional results are still there, but they are pushed further down the page.
At the same time, tools like ChatGPT search, Perplexity, and Microsoft Copilot are emerging as alternative ways people find information. These are not search engines in the traditional sense — they are AI assistants that read the web and provide direct answers with citations. Their market share is still small compared to Google, but it is growing fast, particularly among younger and more technical users.
The net effect is that fewer people are clicking through to websites for informational queries. If the AI can answer the question directly, many users will not scroll down to the source material. This has significant implications for traffic-dependent business models.
How to Structure Content for AI Search
The websites that get cited in AI Overviews and AI search tools share common structural characteristics. Understanding these gives you a clear advantage.
Lead with direct answers. Start your content with a clear, concise answer to the question the page addresses. Do not bury the answer after three paragraphs of introduction. AI systems extract the most relevant answer, and they favour content that gets to the point quickly. If your page is about "how much does a website cost in the UK," the first paragraph should contain a direct answer with specific numbers.
Use clear heading structures. Break your content into logical sections with descriptive H2 and H3 headings. AI systems use heading structure to understand the organisation of your content and to extract specific sections as answers. A page with clear headings like "Cost Breakdown," "Timeline," and "What Affects Price" is easier for AI to parse than a wall of text.
Implement schema markup. Structured data has always been important for SEO. For AI search, it is becoming essential. FAQ schema, HowTo schema, Article schema, and LocalBusiness schema all provide explicit signals about what your content contains. AI systems use this structured data to understand and cite your content more accurately.
Create FAQ sections. Pages that include a well-structured FAQ section are disproportionately cited in AI search results. Each question should be a clear, natural-language query that people actually search for. Each answer should be concise and self-contained. Use FAQ schema markup to make these machine-readable.
Build authoritative, comprehensive content. AI systems favour sources that demonstrate expertise and cover a topic thoroughly. A single page that comprehensively addresses a topic is more likely to be cited than multiple thin pages that each cover a fragment. Depth and quality signal authority.
What to Do Right Now
You do not need to rebuild your website from scratch. But you should start making changes today.
First, audit your most important pages. Do they lead with clear answers? Are the headings descriptive and logical? Is there schema markup in place? If not, fix these basics. This is not speculative — these are the same principles that drive good traditional SEO, and they are now doubly important for AI search.
Second, add FAQ sections to your key service and product pages. Think about the questions your customers ask you regularly and put the answers on the page in a structured format with FAQ schema. This is one of the highest-impact changes you can make for AI search visibility.
Third, focus on being the primary source for information in your niche. AI systems need to cite sources. They prefer sources that are original, specific, and authoritative. If you publish original research, data, or expert analysis, you are more likely to be cited than if you are simply rephrasing information that exists elsewhere.
What to Watch
AI search is evolving rapidly. Google is continuously adjusting how AI Overviews work, which queries trigger them, and how they select sources. ChatGPT search and Perplexity are adding new features monthly. The specific tactics will shift, but the underlying principle will not change: content that is well-structured, authoritative, and directly useful will perform best regardless of how the AI algorithms evolve.
At Brilliant, we have been implementing what we call Answer Engine Optimisation for clients — structuring their content not just for traditional search rankings but for AI citation. The businesses that move on this now will have a significant advantage as AI search becomes the primary way people find information.
If you want to understand how AI search affects your specific business and what to do about it, book a call. We will walk through your current setup and give you a concrete action plan.


